From time to time you need help and you rely on user forums. I want to caution you on what you put on those forums. Helpful people are on those forums along with dangerous people. The dangerous people can use what you post for an attack against you. Operating system, switch types, backup types and details about your operation are a “no no“. If you do need to post these types of details, use an email address that is not related to your company or create an email for solely for use forums.